About

FAQ

• Where is the store based?

  West Mifflin, PA

• Do you accept orders placed outside of the US?

  Yes, of course !

• Are your products Eco-Friendly?

  Yes! All acrylic charms and pins, as well as vinyl stickers, are made from recycled materials. All goodies are also packaged in compostable clear bags!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• My order contained a PRE-ORDER item. Why isn't it here yet?

  If your order contained a PRE-ORDER item, it won't ship until the date specified in the pre-order item's description.

  This applies to orders that contain in-stock items as well; the whole order will not ship until the specified date of the included pre-order item's shipping date.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.